CRM · WhatsApp · Automation
Every conversation with your clients in one place, and the repetitive work done for you.
We connect your WhatsApp, Instagram and email to a CRM, set up the automations and chatbot your business needs, and teach your team to use them. You look after your clients; the rest is already running.
Tell us about your businessWhat we solve
If you run a small business, one of these two will sound familiar.
One writes on WhatsApp, another on Instagram, another by email. Each conversation lives on the phone of whoever answered it, context gets lost and some leads never hear back. And every day you spend a while hunting for what someone said, and where.
You already pay for a CRM, but WhatsApp, the channel your clients use most, is left outside it. Your team copies messages by hand, the history isn't where it should be, and reminders go out late or not at all.
One inbox
WhatsApp, Instagram, Facebook, TikTok and email land in the same inbox, sorted by the latest message. Each conversation comes with its client record and history, so anyone on your team can pick it up where it was left.
WhatsApp chatbot
A chatbot connected to your CRM and your calendar handles on WhatsApp what interrupts you all day today, for people who aren't clients yet and for those who already are. Think of a clinic or a pilates studio:
Prices, timetable, location and a first class: an instant answer, at any hour.
Your clients move their class or appointment without calling you, and the calendar updates itself.
They check how many sessions they have left, get the payment link and renew their pack.
When it calls for it, the conversation passes to your team with its full history.
Automations
We set up the messages you send by hand today, or forget to send, so they go out on their own, at the right moment and on the channel your client uses.
A WhatsApp the day before and another an hour before. Fewer no-shows, fewer gaps in the calendar.
If someone asks and doesn't book, we write back two days later. No lead is left without an answer.
“You have two sessions left on your pack”: the nudge arrives on time, with the link to renew.
Payment links and friendly reminders when a fee or a session is still unpaid.
Anyone who hasn't been in for a month gets a personal message inviting them back.
We ask for the review when your client is happiest: right after their appointment.
Official partners
We're partners of both Kommo and HighLevel, two of the CRMs that work best with WhatsApp. We don't sell you a tool: we recommend the one that fits how your business runs, and hand it over ready to use.
Kommo turns every WhatsApp, Instagram or TikTok conversation into a sales opportunity, with an owner and a follow-up. It's the simplest way for a small team to stop losing messages.
HighLevel, also known as GoHighLevel, brings CRM, calendar, payments, forms and automations together. If your number qualifies, we connect the WhatsApp Business you already use without your team giving up the phone app.
We choose the one that fits your business with you, not the one that suits us best.
How we work
A short, concrete setup, and then we stay with you month by month.
We look at where your clients reach you, what you answer over and over, and where time or money slips away.
We choose Kommo or HighLevel with you, connect WhatsApp, Instagram and email, and import your contacts.
We set up reminders, follow-ups and the chatbot, and fine-tune them every month with what happens in your day to day.
Hands-on sessions so your team uses it from day one, and support whenever you need it.
FAQ
Briefly tell us about your project. We will contact you quickly.
Tell us about your projectStudio Prats
9:00 a.m. to 6:00 p.m. Barcelona time (CET/CEST) — Monday to Friday